Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Monday, July 11, 2011

Monday Letter Lore: "I Dont Know What Art is All About"

Georgia O'Keeffe, 1918
There are careers, and there are passions, and then there are the friends who help you sort them out.

I've been told I'm very good, and I'm fairly compensated, in my career in non-profit member communications. And while I do like my job, I can't say I love it.

What I love is handwriting letters to friends and family and endeavoring to inspire others to do the same. These activities are my passion, but I often do wonder, am I really any good at them? (The inspiration part, I guess. I'm willing to believe that I'm pretty good at writing letters.)

I felt a little bit better about my self-doubt when I read the subject of this week's Monday Letter Lore, a letter from legendary artist Georgia O'Keeffe to a friend in New York. (This letter is yet another from the simply extraordinary America 1900-1999: Letters of the Century.)

At the time O'Keeffe had spent several week in her beloved New Mexico, the new home that inspired some of her most amazing work. In the letter she recounts reading an art book--one that features a profile of her and is the lone piece of printed material she has brought along:

July 31, 1931

I dont know what it is all about. I look through the rest of the book and decide that frankly--I dont know what Art is all about--

Georgia O'Keeffe didn't think she knew what art was all about. Georgia O'Keeffe--one of America's most important modern artists and a celebrated cultural icon--doubted she knew what ART was all about.

Reading her words, I realized two things:

  1. I ought not let my worries about whether I excel at my passion keep me from pursuing it.

  2. How precious is the person or people in our lives to whom we can admit anything, even the seemingly self-incriminating.
 For me, one of those precious people is a bestselling author friend. As I have struggled to establish my own writing career, she has encouraged me, serendipitously put me in touch with people who could help, and most of all served as a role model for never losing sight of your true passion, no matter what other accomplishments you accumulate along the way. (She was a successful interior designer before becoming a multimillion-dollar selling author.)

My friend once said to me that I have this dream--to write with the intent of helping save the art of handwritten correspondence--because it is attainable. I'm not dreaming about being an astronaut, or a supermodel, or a Supreme Court justice. I'm dreaming about something that is within my abilities to achieve. I took the opportunity of a letter to thank her for those special words, which have pulled me through many of my own "I don't know Art is all about" moments:

You're right--I had the dream because I'm supposed to fulfill it. So, so amazing ... thanks for being a reason to believe that dreams can come true, that dignity, class, dedication and faith will prevail and the universe is listening more closely and actively than we know.


When I've pondered my life's work--What it should be? How can I do it? Do I really know how to do it?--there have been seemingly endless resources to help me sort it out. Life coaches, websites, seminars and books have all helped, but nothing can replace the words of a friend who knows me and knows what I'm trying to achieve, and has spotted at the end of the tunnel the light I thought had long since been extinguished.

I'm reminded, too, that inasmuch as my friend was my cheerleader, I may wittingly, or unwittingly, play the same role for someone else in my life. It is a privilege and an honor I can't take lightly.

Write on.

DID YOU KNOW LETTERS & JOURNALS MAGAZINE HAS A FACEBOOK PAGE? If you're like me and can't get enough of lovely stationery and journals, you'll want to become a fan and watch for the regular, lust-inducing giveaways offered along with news and curiosities from the world of handwritten correspondence.

Tuesday, June 21, 2011

No Two Alike

In the past month I've been to two communications conferences where the focus has been, not surprisingly, on all things digital. So much content for us to consume--websites, wikis, blogs and social networks. A next big thing called content curation.

And so many ways to consume --smartphones, tablets, Internet TV, to say nothing of those antiques, the laptop and desktop PC.

It's all so simple. And so fast. Talking to so many people, in so little time.

It was enough to make a girl say, "Tell me again why I'm handwriting letters?"

Fair question. But here's the thing: for all the things electronic communication can do, there are some things it can't:

Create a tangible connection. When I receive a handwritten letter in the mail, I know that the sender touched that same piece of paper. No matter how many thousands of miles I erase when Facebooking with my friend in Japan, I still can't create that same intimacy.

Leave something valuable behind. Yes, emails can be printed and saved. But how many are? And when an email is printed, in that Times New Roman or Courier font, on that run-of-the-mill (literally) white printer paper, how personal does it seem? At a glance, does that letter look any different than the water bill? A stack of letters saved in a box looks like a piece of history. A stack of emails printed out looks like, well, a stack of printouts.

A handwritten letter is a representation of the sender, with all of his or her idiosyncrasies and eccentricities. The paper. The handwriting. The color of the pen. The straight, or decidedly not straight, lines. Drawings in the margin. The postscript(s).

Case in point: I recently received a letter from T, a public defender. When I was learning the ropes as a newspaper reporter he was my nemesis; when I earned his trust he was a valued source; now I'm proud to call him a friend. I wrote to thank him for all he taught me. His response noted, in part, that he'd shown my letter (which he described as "a pretty large rock thrown into the tranquil pond of my cognition") to another reporter "I done went and scared/offended/pissed off at the courthouse."


T could have typed all that in an email, and I would have still smiled at the sentiment. But somehow the words weighed more written on the nice stationery, in that same tall, skinny scrawl I remember from all those court filings. I knew T didn't start and stop and delete and spellcheck--it was one time through, no rehearsals, from the heart.

And that's the thing about handwritten letters--and the snowflakes that illustrate this post--no two are alike. Because no two of us are alike. A letter is uniquely personal, someone's blood, sweat and ink. The product of his or her hand, to be held in yours.

Write on.

HANDWRITING IS GOOD FOR YOU? Believe it. A recent Los Angeles Times article notes that "Emerging research shows that handwriting increases brain activity, hones fine motor skills, and can predict a child's academic success in ways that keyboarding can't."

Wednesday, March 2, 2011

Introducing The Letter Jar Challenge

I've discovered the answer to the question I posed in my last blog post -- now that I've spent a year writing letters, what do I do next?

Of course. I'm going to encourage others to join me.

In the letters I have written to family, friends, old coworkers, teachers and all order of long lost mentors and pals over the last year, I've referred to The Letter Jar project as "one woman's crusade to save the dying art of the handwritten letter."

But must it really be the crusade of just "one woman?" Surely there must be others like me and my friend T, who in a recent letter back to me referred to himself as a "post-Luddite -- one who eschews technology and is yet high tech." In fact, I know there are others like us -- letter-writing bloggers like The Missive Maven and Jackie from Letters and Journals.

And who else? That's what I hope to find out.

Let's start a letter-writing movement.

Let's put down the iPhones, if even for a moment, and pick up our pens.

Let's write to our mothers, our dear friends, our old teachers and bosses.

Let's tell them what we remember about them, how much they mean to us, what we learned from them.

Let's be brief and witty or long-winded and soulful.

Let's write on our best lined paper or that stationery with frogs on it, that we just couldn't ever find a use for.

Let's express our thoughts in handwritten waves, seal them up in envelopes and send them on fantastic voyages.

Then, let's talk about it here. You don't have to name names, or reveal exactly what you wrote. But how does the person to whom you wrote fit into your life? How did writing the letter feel? Were you thankful or joyful or wistful or pensive? Why did you choose who you did? Why -- or why not -- do you think you'll hear back?

Any good challenge needs a worthy prize. Let's kick off our first week with something every letter-writer can use: postage. From all the comments I receive through next Tuesday, March 8, about the letters being written -- and the people writing them -- I'll choose someone at random to receive a book of first-class stamps.

With further ado, let me issue the inaugural Midweek Motivation. I'm pulling a name from The Letter Jar and it is ... B, a former work colleague who was not only a good collaborator, but also a friend who still inspires me to be my best professionally and personally.

Who is a current or former coworker who has had an impact on your life? Have you ever expressed just how that person influenced you? What might you say to thank him or her?

Write on!

ALREADY DONE? WANT TO WRITE SOME MORE? Then check out the love letter contest that author Kristina McMorris is sponsoring to promote her debut novel, Letters From Home. Her  prize is a WWII memory box full of gorgeous stationery, a fleur-de-lis wax seal and nostalgic goodies. Contest ends March 31 -- get the details here. Letters From Home comes to bookstores this month.

Tuesday, December 14, 2010

Serendipitous Deliveries

Some time has passed since I've written a letter or in the The Letter Jar blog. First work took me away,  then I was so sick I could barely lift myself out of bed, let alone lift a pen to paper.

The two week hiatus wasn't that long, but still long enough that the prospect of returning to my correspondence was starting to feel foreign.

Was.

A couple well-timed and thoughtful responses to letters I sent, and my love of the handwritten note has been reignited. Reading each reply was a double blessing, as I learned how my letter affected the recipient and also savored for myself the act of holding someone's thoughts and sentiments in my hand, feeling connected across miles and years.

Today I received a letter from M, an editor of mine at my first newspaper reporting job. In my letter I had thanked her for being a tough boss:

I'm not going to lie to you, M -- when you first came to the paper, I resented you. A lot. You pushed me out of my (oh-so-comfortable) comfort zone and demanded more from me ... I may not have liked it at first, but damn if it didn't make me a better reporter ... That I'm no longer in newspaper doesn't diminish the lessons. No matter what career one is in -- news reporting or toilet scrubbing -- one can, if she is being honest, say whether she has given all, the best, 100 percent. Thanks for helping to instill that idea early and often.

M wrote back that she was "floored" to get a "real letter:"

I've delayed writing back because I've been thinking: How many years has it been since I've received a "real letter?" I'm pretty sure it's at least 10 ... What will happen to history with the loss of writing on paper? We can see how Lincoln edited his speeches, how Hemingway wrote his novels -- but we can't see the deletes and editing in an e-mail, assuming the e-mails even survive.

A few days ago I received a letter from J, a county attorney who, serving as he did as a source for many of my stories at that first reporting job, was someone else I needed to thank:

It was clear you always expected me to do my homework before talking to you ... I would think I'd done everything I could to shore up answers and fill in background, but quite frequently you could point out where I should have been looking for something or could have found my answer. I became better at my job as a result of being challenged by sources like you.

J wrote that he was "pleasantly surprised" to receive my letter.

I am touched to have been in your letter jar. Thanks for your thanks -- and an accurate reading of my expectations.

M's and J's letters came at exactly the right time -- just when I and The Letter Jar project needed some reinforcement. I so delighted in finding personal letters in the mail, so enjoyed the anticipation I felt in wondering what the senders had enclosed inside. Seeing their handwriting and reading their words, I got such a boost -- one I am once again committed to giving others.

ACCIDENTALLY ANTISOCIAL: Thanks to all my new Twitter followers and Facebook fans and please accept my apologies for my lack of acknowledgment to date. I appreciate your interest in The Letter Jar, and I hope you'll see that my recent inactivity is uncharacteristic; I love to write letters -- that's why I started The Letter Jar project -- and I love talking about it here. And I look forward to hearing what you think too.

Friday, November 19, 2010

Luck of the Draw

One of the things I love about The Letter Jar project is its randomness. I resolved at the beginning not to write my letters in a particular order, knowing that I would choose "easy" recipients -- former work colleagues, teachers, my favorite authors -- first and postpone the more emotionally complicated letters to family, close friends, ex-lovers.

So each day I pull a name from the jar. Over the past week I've written to my mother, a fellow stepmom I met through an Internet chat board, my 14-year-old nephew and a competitor at my first reporting job.

Never knowing what -- or, more accurately, whom -- I'm going to get when I open the jar means I also don't know what kind of mindset I'll require when I sit down to write. Will I plumb the depths of my emotions as I realize I'm now the age my mother was when she made major life changes? Or will I write a less challenging, but still gratifying, letter to simply acknowledge how the skill and ambition of my former competitor forced me to up my game and made me better at my job?

Your Aunt Lynn is working on a project to write 365 letters in 365 days,  I wrote to my nephew. I know it sounds crazy -- why wouldn't I just use e-mail or Facebook or a text to get in touch with people? I've always written letters, though, ever since I was pretty young. And I really enjoy it. There is something about the process of putting pen to paper that helps me really tell people how I feel about them.

While my Letter Jar method could be aptly described as "the luck of the draw," it also seems there is luck in every draw -- for all my relationships, and in all the ways they have taught and enriched and strengthened me, I am lucky indeed.


THE LOST ART: Thanks to Jackie at Letters & Journals for linking to a story in The Guardian about "comedian and serial tweeter Sue Perkins, who is fronting a campaign to get people back into the habit of writing to one another." Write on!

Tuesday, October 19, 2010

I Ain't Seen Nothing Yet

"The best is yet to come."

My former coworker L, to whom I wrote yesterday, said those words to me practically the very first time I met him. Given L's generally wisecracking personality -- which also became obvious during our first meeting -- I figured he was just being sarcastic.

Turns out he wasn't. L, corporate counsel at the insurance company where we worked, truly believed that no matter how good things are, they can always get better.

What an incredibly optimistic worldview, and--as I told L in my letter--damn if he isn't right. I told him how, over the past several years, I've been blessed with a loving husband and beautiful stepson and son, along with the love of friends and good health, and the simple blessings of a roof over my head, well-compensated work and reliable transportation.

This all is most certainly joy and happiness and security enough, and yet--it does seem to get better and better. Playtime with my children reinforces the wonder and joy in simple things. Challenges at work sharpen my sense of perspective. Even the return of a close family member's illness poses an opportunity to increase my faith and my patience.

And through this letter-writing project -- I just wrote my 183rd letter, meaning I have now written more than I have left to write, in order to reach my goal -- I've reignited old relationships, found opportunities to expand the reach of my writing and been reminded of the wisdom of my friends.

The best is yet to come? I can hardly wait to see what's next.

BREATHTAKING: Writing this post I thought of Pink's "Glitter in the Air" and its concluding line: "Have you ever held your breath and asked yourself will it ever get better than tonight?" She might have been asking herself that question after her absolutely gorgeous and utterly unforgettable performance of the song at the 2010 Grammy Awards.

Wednesday, September 29, 2010

On Paper, In Person

Funny how writing so many letters to old friends can make you want to meet some new ones too.

A few weeks ago I wrote to A, a friend I made some eight years ago when we both attended a nonprofit management course at a local university. A was the director of a local Jewish center, and I was relatively new to a position in public affairs for the university health science campus.

A and I got to know each other in brief chats before and after class and during breaks, and when the course was finished we met a few times for breakfast. Writing to him I realized that as I have moved into a different phase in my life -- from working in public relations to a more solitary editing position, with another full-time job at home raising a toddler -- I miss the opportunities I used to have to meet new people.

As time has gone by I don't necessarily remember what we talked about during our breakfasts ... but what I do still remember very well is the experience of meeting someone new and broadening my horizons through shared experience and conversation and connection. If this letter-writing project has taught me (or perhaps more accurately, reminded me of) anything, it's that life is about relationships and the bonds we forge with others ... and the friendship I shared with you serves as a reminder of something I enjoy ... meeting new people from different walks of life and learning from and being inspired by them.

In my nostalgia for days gone by and the connections I made naturally working in public relations, I realized that I can still broaden my horizons even now. Forging new relationships may take a little more effort than it did in my 20s, but it's still possible -- I am aware that I need only be willing to show up in different places than I normally do, and reach out to the people I find there. That simple formula, after all, launched relationships with the dozens of friends whose names are in The Letter Jar -- we crossed paths at the beach as kids, at a church youth group, in a college dorm, at a meeting of a professional association.

I know I could find ways to meet new people once again, and the warm memories of getting to know you serve as an inspiration to do so. Thank you not only for the friendship you gave me at the time but for helping to rekindle a part of myself that has gone needlessly quiet.

I ended my note to A, residing a half dozen states away, as I do so many letters to far-flung friends: I told him I didn't know when our paths might cross again, but, until they do, to take care and God bless.

Turns out those paths will cross sooner than later -- A typed me a letter (he explained, apologetically, that I would be unable to read anything he handwrote) and said he'll be in my area for a conference in just two weeks. I don't know if you call that serendipity, or synchronicity, or what, but I am so glad A's name came out of the jar when it did. I'm looking forward to a chance to go "off paper" and "in person" for a while.


WELL-SCRIPTED: When I started my @theletterjar account on Twitter, I naturally used the #letters hashtag to search for like-minded "tweeps." (The irony of using the epitome of 21st century technology to find enthusiasts of a 19th century pastime is not lost on me.) I was somewhat bombarded at the time with tweets about the movie "Letters to Juliet," which was just hitting the theaters. Tonight I noticed the movie has made it to my Pay Per View -- perhaps it's finally time to indulge in a little "letter as plot device" romantic drama.

Monday, September 13, 2010

Change Just One Step ...

And the whole journey could be different.

That's what I was thinking tonight as I wrote to J, who as the editor of community newspaper in Colorado some 20-plus years ago, took a chance and hired me--a high school sophomore with no real journalism experience but a whole lot of desire to learn--as one of her reporters.

Throughout this letter-writing project I've written to (or plan to write to, in the case of names still in the jar) people who have influenced my path as a writer over my lifetime. My 7th grade English instructor. My high school journalism teacher. My advisor at the University of Iowa. And you. Of course I'm not claiming that one person made or broke my career, but I certainly do believe that each and every person made a difference, and the outcome just wouldn't have been the same if I'd changed even one step. So thank you. Thank you for finding a way to give an aspiring journalist a way to get her feet wet, cut her teeth (OK, enough with the metaphors) and collect some bylines.

In writing my letters I often have been struck, not only when writing to people related to my career, by the idea that every step--no matter how seemingly insignificant--influences the whole journey. And when you consider that "journey" is just another way of referring to "life," what are "steps" but experiences and connections with other people? Sometimes the interactions are with our close friends and relatives, people we see time and time again. And other times, we interact with someone briefly, and it's still enough to make a difference.

My experience with J was a positive one. I've found, however, the "don't change a step" pep talk most useful during negative times, whenever I start to think, "What am I doing here?" or "What could this possibly have to do with anything?" Or (my personal favorite) "Now that was a complete waste of time."

But if I change one step-any step--the journey could be different. So let me bless the steps I've taken, fully experience the ones I'm taking and be fearless about the ones to come.

LAST WORDS: I was fascinated to read that a note penned by John Lennon 15 minutes before his murder is now up for sale for $154,000.

Thursday, July 22, 2010

Upping My Game

This morning I wrote to T, a public defender who was a source of mine when I covered the cops and courts for an Iowa newspaper. I thanked T for making me better at my job--something I've had the privilege of thanking several people for.

"When I started covering the courts, you wouldn't even take my calls--and I can't blame you," I told T. "All the freshly minted journalism grads set upon the cops and courts beat, the franchise of the cub reporter. So many opportunities for you and your clients to get burned ... You expected me to do my homework, to understand where you were coming from, to learn and comprehend the judicial process. You expected me to ask intelligent questions. You were, basically, exactly what I needed--a dose of reality, a hard knocks crash course on what it meant to truly cover the news objectively and insightfully ...  Again, thank you for putting me through my paces. Still paying dividends today."

On that cops and courts beat, one of my fiercest competitors was M, a television reporter to whom I wrote a few months ago. "Sure, I wanted to do my job well from a basic standpoint," I wrote. "But the prospect of scooping you made me up my game. There truly was no better situation for a new reporter learning the ropes of the daily grind."

Then there was D, who, as a county supervisor, was also a source when I began reporting. I thought to put his name in The Letter Jar, then checked the Internet and found his obituary from three years ago. I decided I would write to his wife, A.

I remembered how, 22 years old and fresh out of school, I was struggling to cover the county board adequately—to understand which issues were most important to our readers, explain them well and represent the opinions of the supervisors accurately. And D, as I noted in my letter to A, wasn’t about making my job easy. It’s not as if he set out to make my job difficult, but he certainly made me work for every story I wrote, every issue I explained and every quote I captured. And he wasn’t afraid to tell me when I could do better.

"When I was covering the county board week to week, D was a tough cookie," I told A. "He made me pay attention, made me do my homework and didn't let me take shortcuts or easy ways out ... I remember complaining at the time at how hard it was to interview D for stories, how no matter how prepared I was, he could still challenge me. But looking back I realize I should be grateful for the lessons that experience taught me. After all, what is life but many, many unexpected, but ultimately rewarding, challenges?"

A few weeks later I received a letter in the mail from A. "Thank you for your letter re: interviewing D while on the Board of Sups!” she wrote. “He would have been very pleased to know he 'helped' someone, especially in their work area."

I do believe A is right--D would have liked knowing he helped someone, and I'm sure he's not the only one. That's one reason why I'm enjoying The Letter Jar project so much--not only am I filled with gratitude as the receiver of so much help and advice and support in my life, but I am perhaps spreading some joy to the givers as well.

FUN FIND: I was delighted when @skeldesign began following The Letter Jar on Twitter. I love her etsy shop of cards and notepads! I see the frog and owl varieties gracing my desk in the future.

Monday, July 5, 2010

Equaling Success

Tonight I wrote a letter I've been meaning to write for almost a decade.

J was the vice-president for instruction at the community college in New Mexico where I worked. I had recently left behind newspaper reporting for a career in public relations and was cutting my teeth in my new position, which involved reaching out to the local media and managing the college's employee newsletter. J, on the other hand, was applying decades of experience and far more education than mine to his job of overseeing the curricula of the college's various programs.

I was struck by the level of respect you showed me, how you treated me like an equal. Trust me when I say ... this is not always the case ... That you, from the very first time we met to discuss something that would be published in the newsletter, treated me as if my knowledge, experience and opinions counted for something, was quite validating indeed. I have always wanted to thank you for that--it made an impression and I have never, ever forgotten. This letter-writing project gave me the chance to express my overdue gratitude.

As I wrote to J, I was reminded of S, another boss whose confidence in me inspired hard work. (I wrote to S very early in THE LETTER JAR project and received a lovely reply from her.) To recognize again the privilege I have had in working with some exceptional leaders makes me grateful and motivates me to treat my employees with the same level of trust and respect that I was granted. "Give people a fine reputation to live up to," Dale Carnegie wrote in his famous How to Win Friends and Influence People." I can't think of a better way to put it.

During the year or so I held the position at the community college (I soon departed for a more challenging position at a hospital) I didn't work one on one all that frequently with J--he clearly was much further up the institutional ladder than I. But, as I have realized in letters not only to former bosses but also former employees, whether someone will be your mentor has little to do with where they are on the organizational chart. Being a genuine leader day in and day out--as J was and is--creates infinite opportunities to influence someone the very same way J influenced me.

I'm glad I seized the opportunity to tell you how you affected me; this letter-writing journey is helping me to more deeply understand so many truths I though I already "knew" but needed to "know" even more convincingly. That in order to have hard working employees you must make clear your trust and respect is one of those truths. Thanks again.

PAPER TRAIL: Since beginning this blog and its companion Twitter feed I've happily discovered quite a few stationers. Do you savor fine paper, enjoy an elegant pen, appreciate having notecards for every occasion and recipient? Then you'll love browsing Felt & Wire, Broadway Paper and HotShoe Cards as much as I have.

Sunday, June 13, 2010

Signed, Sealed ... Delivered?

Tonight I found myself, for the first time, actually not knowing where to send a letter. I signed it, I sealed it, but I didn't know how to deliver it.

I'd written the letter in question to a police lieutenant who had been a source of mine back when I was a newspaper reporter. This lieutenant, as I told him in my letter, had been a tough but fair source who made me work harder. I was a better reporter because of him, and I wanted him to know that.

After finishing the letter, I "Googled" him just to confirm he was still with the same police department, so I could send the letter there.

Turns out he was a lieutenant with that same force ... up until just this last March, when he retired. If only I'd drawn his name sooner from THE LETTER JAR.

Well police lieutenants, for good reason, don't make their home addresses public. "Where was I going to send the letter?" I wondered.

Ultimately I settled for sending it to the police department's public information officer, who had written the press release about the lieutenant's retirement. I explained to her the project and asked that she please pass on the enclosed letter if she is still in contact with the lieutenant.

Expecting some skepticism on her part, I named a couple other lieutenants (sergeants at the time I knew them) who could vouch for my identity and encouraged her to read the enclosed letter should she have any doubts about its content.

This isn't the first time I've written a letter to one person and sent it to someone else. Before composing another letter--interestingly, also to a news source (this one a politician) whose expectations of me I felt made me a better reporter--I Googled the person to see if I could still find him. Turns out he'd died in 2006. I still wrote the letter, but to his wife--I told her I was sorry to read of his passing and how her husband had been a positive influence in my career. The gracious letter I received in return, thanking me for my words and telling me how touched her husband would have been to know he made a difference in someone's career, was the very first reply I received in the course of this project.

This, however, is the first time I've been left wondering if the letter will ultimately reach its intended destination. Kind of a new twist on the tree falling in the woods with no one around: if you write a letter but the recipient never sees it, does it make a difference?

Sunday, May 30, 2010

The Gift of Words

This week I received a letter from S, a former boss to whom I wrote one of my very first letters in THE LETTER JAR project. I had written to S that my experience working for her was a model for how I want to behave as a supervisor.

"... You conveyed to me, without really even saying anything, a sense that you believed in me and trusted me. I can't begin to tell you how powerful that was--I may not have always had all the answers (and was willing to admit when I didn't) but you can be sure I was willing to work very, very hard for you ... There have been times when I have been tempted to start micromanaging but I remind myself that a little more trust may just yield better results. And it does--my employee rises to the occasion whenever I place my trust in her. So thank you for being a good mentor in that regard. (I'm sure my employee would thank you too)."

In a lovely letter to me, S replied that reading my letter was a "like a flashback" to the 4th floor of the building where we worked--the good times, the not-so-good times and members of her team she still misses.

"I can't adequately express how special your words of 'what I meant' to you. We often go through our stages of life and not know how we may have influenced those who we have touched. Thank you so much for the gift of your words!"

Thank you, S, for summing in yet another way what this project is all about. We do indeed get caught up--inevitably and necessarily--in the stages of our lives, but it's worth the time to let people know how they have influenced and touched you. In work as in play, it's not about where or how do it, or the money we make or spend doing it--it's about the lives we touch and are touched by.

BACK TO THE FUTURE: S, along with several others from whom I have received letters, have thanked me for taking the time to hand write a letter but have also asked for an e-mail address in order to communicate more frequently and easily share photos. Indeed, I should send along some pics with one of my half dozen or so e-mail accounts--my small contribution to the 2.9 billion worldwide!